Retrying requests when back online

Published on

When you make requests of a web server, failure is a possibility. It could be because the user has lost connectivity, or the remote server is down.

While this documentation has focused mostly on handling GET requests in a service worker, other methods such as POST, PUT, or DELETE may come into play. These methods are often used to communicate with backend APIs to provide data for a web app. When these requests fail in the absence of a service worker, they must be retried manually by the user when back online—and that's not something users may always remember to do.

If this describes your application—and if a service worker is in the mix—you'd ideally want to retry sending failed requests when the user is back online. The BackgroundSync API offers a solution to this problem. When a service worker detects a failed network request, it can register to receive a sync event when the browser detects that connectivity has returned. The sync event can be delivered even if the user has navigated away from the page that registered it, making it more effective than other methods of retrying failed requests.

Workbox abstracts this API with the workbox-background-sync module, which makes the BackgroundSync API easier to use with other Workbox modules. It also implements a fallback strategy for browsers that don't support BackgroundSync yet.

Basic usage

The BackgroundSync plugin is exported from the workbox-background-sync module, and can be used to queue up failed requests and retry them when future sync events fire:

import {BackgroundSyncPlugin} from 'workbox-background-sync';
import {registerRoute} from 'workbox-routing';
import {NetworkOnly} from 'workbox-strategies';

const bgSyncPlugin = new BackgroundSyncPlugin('myQueueName', {
maxRetentionTime: 24 * 60 // Retry for max of 24 Hours (specified in minutes)

new NetworkOnly({
plugins: [bgSyncPlugin]
// An optional third parameter specifies the request method

Here, BackgroundSyncPlugin is applied to a route matching POST requests to an API route that retrieves JSON data. If the user is offline, BackgroundSyncPlugin will retry the request when the user is back online, but only for up to a day.


Because BackgroundSyncPlugin hooks into the FetchDidFail plugin's callback, failed requests must be the result of a network failure. Requests that result in a 400 or 500-level error status will not be retried. To retry requests resulting in these types of failures, try adding a FetchDidSucceed plugin to your strategy.

Advanced usage

workbox-background-sync also provides a Queue class, which you can instantiate and add failed requests to. As is also the case with BackgroundSyncPlugin, the failed requests are stored in IndexedDB and tried when the browser thinks connectivity is restored.

Creating a queue

To create a queue, instantiate a Queue object with a string representing the queue name:

import {Queue} from 'workbox-background-sync';

const queue = new Queue('myQueueName');

The queue name is used as part of the tag name that's created by the register() method provided by the global SyncManager. It's also the name used for the Object Store provided by the IndexedDB database.

While it's not crucial to know these details, it's handy to know that they're the reason the queue name must be unique to your origin.

Adding requests to the queue

After creating the the Queue instance, you can add failed requests to it using its pushRequest() method:

import {Queue} from 'workbox-background-sync';

const queue = new Queue('myQueueName');

self.addEventListener('fetch', (event) => {
// Add in your own criteria here to return early if this
// isn't a request that should use background sync.
if (event.request.method !== 'POST') {

const bgSyncLogic = async () => {
try {
const response = await fetch(event.request.clone());
return response;
} catch (error) {
await queue.pushRequest({request: event.request});
return error;


Once added to the queue, the requests automatically retry when the service worker receives the sync event because the browser thinks the network is available again. Browsers that don't support the BackgroundSync API will retry the request every time the service worker starts up, which is a less effective way to retry a failed request, but a fallback of sorts.

Testing workbox-background-sync

Testing Background Sync behavior can be tricky, but it can be done in Chrome DevTools. The current best approach goes something like this:

  1. Load up a page that registers your service worker.
  2. Turn off your computer's network connection or turn off your web server. Don't use the offline toggle in Chrome DevTools! The offline checkbox only affects requests from the page, but service worker requests will continue to go through.
  3. Make network requests that should be queued with workbox-background-sync. You can check the requests that have been queued by looking in Chrome DevTools > Application > IndexedDB > workbox-background-sync > requests.
  4. Now either restore network connectivity or turn your web server back on.
  5. Force an early sync event by going to Chrome DevTools > Application > Service Workers. Enter the tag name of workbox-background-sync:<your queue name>, where <your queue name> is the name of the queue you set.
  6. Click the "Sync" button.
    A screenshot of the background sync utility in the application panel of Chrome's DevTools. The sync event is specified for a queue of 'myQueueName' for the 'workbox-background-sync' module.
  7. You should now see previously failed network requests retried and go through. As a result, the IndexedDB store should be empty, since the requests have been successfully replayed.


Using workbox-background-sync to retry failed network requests can be a great way to improve the user experience and reliability of your app, such as allowing users to resubmit failed API requests so that they don't lose the data wanted to send to your API. It can also be used to fill in gaps in your own data, such as analytics. In fact, the workbox-google-analytics module uses workbox-background-sync under the hood to retry failed requests to send data to Google Analytics.

Whatever your use case, workbox-background-sync simplifies this kind of task, improving your developer experience and giving you more opportunities to improve your web application's user experience and functionality.

Last updated: Improve article

We serve cookies on this site to analyze traffic, remember your preferences, and optimize your experience.