Behind the Chrome Web Store: Asking Trust & Safety your questions

A few weeks ago, we sat down with the team that leads review in the Chrome Web Store to ask your questions. We covered a number of topics including why review is important, common mistakes the team sees and how the process works behind the scenes. We were particularly excited to be able to answer some of the questions you shared beforehand in the chromium-extensions mailing list.

Here's a list of all the things we covered:

  • 00:00 - Introductions
  • 01:38 - What is your team responsible for?
  • 04:00 - Why is review important?
  • 05:57 - Abuse on the Chrome Web Store
  • 07:15 - What does the review process look like?
  • 08:04 - Questions from developers
  • 08:55 - Can review handle large numbers of submissions?
  • 10:11 - Why does review time vary? What can developers do?
  • 14:32 - When should developers reach out to us?
  • 15:18 - Is minification of code allowed?
  • 16:50 - Do we see lots of excess permission usage? What other mistakes do developers make?
  • 17:39 - What is the Remote Hosted Code policy?
  • 18:52 - What happens if your extension fails review?
  • 22:08 - How can developers handle unpredictable review times?
  • 24:40 - How does the featured badge work?
  • 28:12 - Why do codes like "blue argon" exist?
  • 31:16 - How do we apply broad / vague policies?
  • 36:10 - Do you see developers selling extensions?
  • 37:53 - What issues do we want to solve going forward?
  • 39:37 - Common mistakes for beginners / new AI developers
  • 41:40 - What influences rankings in search?
  • 42:43 - How should developers handle bad faith reviews?
  • 44:57 - Are there interesting examples of abuse we've stopped?
  • 48:58 - Wrap up

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